Refund for someone who took my survey

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    Mholtzen
    Asked on June 28, 2016 at 12:46 PM

    Hi- what if someone paid and they are requesting a refund? Is there a way to do this through your website?

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    david
    Answered on June 28, 2016 at 01:24 PM

    Any refunds for transactions processed through your form would need to be done through the payment processor used in the form.  For example, if PayPal was used, the refund would need to be done through your PayPal account.