I'm trying to update a header and it keeps reverting back to the old image.

  • raesmiller
    Asked on June 28, 2016 at 3:06 PM
  • Kiran Support Team Lead
    Replied on June 28, 2016 at 3:42 PM

    I have checked your JotForm and see that the following image is being used as the header.

    Im trying to update a header and it keeps reverting back to the old image Screenshot 20

    I have cloned your form to my account and tried changing the image which worked fine at my end. Are you still experiencing the issue? Could you try once again now and let us know if the issue still persists? If so, please provide us with the image that you are trying to change.

    Thanks!

  • raesmiller
    Replied on June 28, 2016 at 3:45 PM
    Thank you, I was able to get it to work.
    Rachel Miller
    Marketing Manager
    Hospitality Media Group/ST Media Group International
    513-263-9333 fx 513-744-6933
    11262 Cornell Park Drive, Cincinnati, Ohio 45242
    rachel.miller@stmediagroup.com

    ...
  • Kiran Support Team Lead
    Replied on June 28, 2016 at 3:58 PM

    Great! Glad to see that you got it to work. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!!