What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Showing "This form is currently unavailable" after hitting submit

    Asked by silvereyecenter on June 28, 2016 at 03:13 PM

    Hello! 

    We are creating a form. The link is below. Upon hitting submit, I am receiving a "This form is currently unavailable" response instead of the thank you page, and the results are not being recorded. 

    This has been happening since last Friday. I had assumed that maybe it was a JotForm server issue and would give it the weekend in case it was. However, it is still happening today, Tuesday, June 28.

    Please let me know what I may do to fix this issue.

    Page URL:
    https://form.jotform.com/61735608693162

    after JotForm hello and jotform server
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    JotForm Support

    Answered by BJoanna on June 28, 2016 at 03:50 PM

    Form that you provided is showing "This form is currently unavailable" message, because you have set Expiration Date inside of your form preferences. Date 2015 October 28 that you have set is in the past and because of that your form is showing mentioned message. 

    You need to disable expire on date option or to set date that is in the future. 

    https://www.jotform.com/help/274-How-to-clear-your-form-s-expiration-date 

    Hope this will help. Let us know if you need further assistance.