What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I get it to send me an email direct when I have a submission?

    Asked by kookiekreationsbypatti on June 29, 2016 at 10:27 AM
    email notification submission recipient configured autoresponder
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    JotForm Support

    Answered by John_Benson on June 29, 2016 at 11:16 AM

    Please make sure that that you have an email notification configured on your form. This function will send a notification to your email address once a submission comes in. Please check these helpful guides:

    Setting-Up-Email-Notifications
    Explanation-of-Email-Notification-and-Autoresponder-Settings
    How-to-Properly-Change-and-Test-a-New-Email-Recipient-Address

    Also, you need to make sure that the recipient is your email address.

    Hope that helps. Thank you.