How to hide empty fields on emails?

  • niconi
    Asked on June 29, 2016 at 11:15 AM

    Thanks for your answer on edit link field : work perfectly

    An other point : 

    I may use hidden field.

    For example a cutomer can fill "don 1" and "don 2" only appears if "don 1" contains something

     

    I would like that only don 1 appears in the confirmation mail and even remove all void fields. Is is possible ?

    Jotform Thread 871904 Screenshot
  • Mike_G JotForm Support
    Replied on June 29, 2016 at 12:50 PM

    To do that, you need to enable the "Hide Empty Fields on Emails" option on your form. However, that option is only showing with the old builder interface.

    To view the builder's old interface, you can add "&old" on the form builder's URL as shown on the screencast below and enable the said option.

    How to hide empty fields on emails? Image 1 Screenshot 20

    Then, don't forget to save your form after making the change.

    You can go back to the new interface again by changing the "&old" to "&test"

    I hope this helps. Let us know if you need any further assistance. Thank you.