What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I suspend my account since I am not using it?

    Asked by ladkong on June 29, 2016 at 01:14 PM

    Is it possible for me to suspend my account without flossing my current templates etc and reinstate at a later date?

    JotForm using jotform a monthly basis
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    JotForm Support

    Answered by Nik_C on June 29, 2016 at 02:11 PM

    We can downgrade your account to the free version if you don't plan on using it and you will not lose any of the settings you have now. The only limitation will be in the submission count, the number of views, etc. You can check the pricing here.

    Let us know if you need more information.