What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot open file once down loaded?

    Asked by webmastermkl on June 29, 2016 at 01:58 PM

    Use reccomended sft will not open.  Tx Bill

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    JotForm Support

    Answered by BDAVID on June 29, 2016 at 02:35 PM

    What is the form where you are trying to download the file from? Please also specify the file and submission that contains it, so we can check further. https://www.jotform.com/help/269-How-to-View-and-Export-Form-Submissions