Why we are now getting the message "form over quota" and people are unable to submit forms?

  • WenttoMarket
    Asked on June 30, 2016 at 4:56 AM

    Hi, 

    I created a form and this is the link:

    https://form.jotform.co/61733313937861

    however we are now getting the message "form over quota" and people are unable to submit forms. I also have logged onto my account and I can no longer see the form..

    Can you please help me out asap as I need this be to working so accurate forms can be completed and submitted?

    Thanks in advance. 

    Jotform Thread 872661 Screenshot
  • beril JotForm UI Developer
    Replied on June 30, 2016 at 6:40 AM

    I see that your form was in a guest account and it seems you reached your submission limit as a guest account. Because of that reason, you were getting that message. To solve that issue, I've moved your form from guest account to WenttoMarket account. For now, your account is active and you can view your form without any issue. As a free user, you have 100 submissions limit per month. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.