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    iFrame, confirmation page and IE

    Asked by storysuperstar on March 25, 2012 at 04:05 PM

    My form is embedded with the iframe code. I also have the confirmation with the edit entries button. The edit and complete submission buttons do not work on IE. They work fine on Chrome and FireFox. I deleted my cookies. Any suggestions?

    Page URL:
    http://www.storysuperstar.com/servlet/the-7/Beauty-and-the-Beast/Detai<br/>l

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    Answered by jeanettebmz on March 25, 2012 at 06:19 PM

    Hello, I have reproduced the error with IE, and I found out in the HTML code of your thank you page that you have established 2 clickable buttons but also have added a button tag and also the padding style 

    It seems there is a problem with such attributes on IE , so it won't understand them

    So my advice is that you should remove both  Hope this helps

    cloned   your form , inserted the clickable link and tested it. The redirection action works with no problem in any browser, using the iFrame method. In my cloned form, the Edit Entries link will redirect to the jotform pricing page and the Complete Submission to the jotform main site. So I think you need to make those changes to make it work

    Feel free to come back with more questions.

    Cheers!

    Jeanette