JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Do you mean you have submitted a form but the data was not submitted properly? If so, can you provide to us the link to the form you have filled up so we can further investigate the issue? I checked the email you use on this form (firstname.lastname@example.org) and it is not associated to any JotForm Account.
If you are referring to a different concern, please provide us more details regarding it so we can further check the issue.
Will wait for your response.