What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Send Uploads as Attachments: not working with the Drag and Drop widget or any upload widget.

    Asked by fabglobal on June 30, 2016 at 11:00 AM

    Great news!

     

    You guys might want to take a look at the "drag and drop" widget. This does not seem to attach the files.



    This is a re-post of a comment on New Feature: Get Uploaded Files as Email Attachments

    Upload Attachments Email Notification Files
  • Profile Image
    JotForm Support

    Answered by BDAVID on June 30, 2016 at 12:18 PM

    Thanks for testing this out, you are correct, upon uploading through the Drag and Drop widget, I can confirm it is not sending the file as an attachment:

    1)

    2)

    Looks like this option is only available with the native upload field. I will report this to our second level to see if this feature can work with widgets. You will be notified via this thread.

  • Profile Image
    JotForm Developer

    Answered by irem on July 13, 2016 at 09:19 AM

    Hello,

    We are sorry for the inconvenience!

    We've implemented the ability to attach files of Drag and Drop widget to the notification email. You can attach your files to the notification email with using this widget now. 

    Please check it again and let us know if any issue arises with the attaching uploaded files to your email.

    Thank you for contacting us!

  • Profile Image

    Answered by ohiobpa on October 06, 2016 at 08:14 AM

    I cannot get jpeg files to attach using this widget. Please advise.
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 06, 2016 at 09:44 AM

    Hi ohiobpa,

    I have moved your concern on a separate thread so we can better assist you. You can check the thread here: https://www.jotform.com/answers/953029

    Regards.