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Users are not being redirected to PayPal even though my products are requiredAsked by TanenbaumCHAT on June 30, 2016 at 11:26 AM
Our parents are having major trouble completing the form again. We have had serious problems with this form and this is our application to the school.
I have made fields mandatory - but it does not matter - they are still passing through the form without it being mandatory.
Most pressing - they are not able to pay using paypal. Please try it yourself (but not just pressing the button, rather the whole application).
I ask that you give this matter its attention urgently.
completing JotForm thanks mandatory and
I cloned your form to test it and was able to submit the form several times. Each time I was redirected to PayPal without issue:
Is your form embedded to a webpage by any chance? If so, let us know and we will be happy to have a look. From my testing though, the validations did look to be working in the form.