What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I upgraded

    Asked by jwyckoff on March 25, 2012 at 10:06 PM

    username: jwyckoff

    I upgraded to professional and it is still showing premium. Please assisit. 


    Thank you.

  • Profile Image

    Answered by pinoytech on March 25, 2012 at 10:10 PM


    I check your account and you are already active to Professional. Please log out to your JotForm account, delete browser cache and cookies then log back in.

    Thank you!