What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I remove the excess white space from my form?

    Asked by healyj814 on June 30, 2016 at 06:25 PM

    I am using one of your forms on my website: www.healyco.com

    and I would like to know how I can remove all the excess white space below the form, but in the pop-up box, so that it looks more professional.

    My webmaster can't figure out how to do it. Can you provide instruction for how to make the pop-up box smaller or just to eliminate all the white space below the form?

    thank you, John Healy, jhealy@healyco.com

    Page URL:
    www.healyco.com

    how how can i can can i
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 30, 2016 at 09:15 PM

    You can change the height of the feedback form to make the feedback form smaller. Please copy and use the code below where I have adjusted the height to 335px.

        <script src="https://form.jotform.com/static/feedback2.js?3.3.REV" type="text/javascript">

          new JotformFeedback({

            formId: "61818275591969",

            buttonText: "Clone of callout",

            base: "https://form.jotform.com/",

            background: "#F59202",

            fontColor: "#FFFFFF",

            buttonSide: "left",

            buttonAlign: "center",

            type: 1,

            width: 700,

            height: 335

          });

        </script>

    If you need further assistance, please let us know.