What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why do I keep getting notifications that I've reached my limit?

    Asked by angiespp on June 30, 2016 at 06:58 PM

    No one has even seen or submitted my form, yet I keep getting emails telling me I"ve reached my limit. Why?

    keep Getting Emails OR
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    JotForm Support

    Answered by Chriistian on June 30, 2016 at 09:38 PM

    I checked our mail logs and I can see that you have received several emails about reaching the API limit. However, your account does not currently use any APIs so you should not have reached the API limit at all. API limits reset every midnight EST, and since you are not using any APIs, you can simply ignore the API limit emails that you have received. This may just be a temporary glitch. Apologies for the inconvenience.