When limits on my account will reset?

  • hanazono
    Asked on June 30, 2016 at 8:01 PM

    Hello :)  

     

    I have a question.  I am using your free plan and our submissions already reached 100 in June.  I am waiting for the monthly update which is July.  I set timezone is Tokyo at setting and it is July 1st here in Tokyo/Japan, but wont be able to see any monthly update.  

    Can you tell me when you guys planning update free plan monthly update?  I checked FAQ and it said every 1st of month....

    Thanks!

     

  • Kevin Support Team Lead
    Replied on July 1, 2016 at 12:04 AM

    This is because the time is taken from our server so it is currently set at US Eastern Standard Time, I have checked this time and it is June still.

    Time is very close to July 1st so you should get reset your monthly limits soon.

    Do let us know if you need more help, we will be glad to help.