What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why did you suspend my account?

    Asked by Hehacliff Quijada  on June 30, 2016 at 08:07 PM

    I am not doing phishing. 

    autosuspended password
  • Profile Image
    JotForm Support

    Answered by jonathan on June 30, 2016 at 10:28 PM

    You have forms in your account/username  hehacliff  that capture user info and password data.

     

    These fields were triggering the Phishing filter because it violates the form Terms of Use.

    I suggest you remove this forms or at least remove the password field on the form so that it will not be flag as phishing form.

    Once you comply, we can request re-activation of your account and forms.

    Let us know if you need further assistance

  • Profile Image

    Answered by Hehacliff Quijada  on June 30, 2016 at 10:36 PM

    Buenas noches

     

    Yo no estoy haciendo phishing, si se fijan, el formulario es sólo una Orden de Servicio de Computadoras, donde hay algunas máquinas con Usuario y Contraseña que me proporciona el cliente, sin embargo, yo estoy dispuesto a quitar los campos Usuario y Contraseña.

     

    Por favor, activen la cuenta para poder hacer los cambios en el formulario.

     

    Gracias de antemano...

  • Profile Image
    JotForm Support

    Answered by jonathan on June 30, 2016 at 11:43 PM

    I have activated the account/username hehacliff  

    Please update the forms as soon as possible for compliance so that the Phishing filter will not deactivate them again.

    Let us know if there is more we can help you with.