What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I made a change to one of my forms then published it, but need to make a correction I cannot sign in.

    Asked by Rosemary Aney  on June 30, 2016 at 09:38 PM

    Can't sign in to my account to make a change to a form after I made a chane to it earlier today.

    Page URL:
    http://www.jotform.com/form/11574248907

  • Profile Image
    JotForm Support

    Answered by jonathan on June 30, 2016 at 11:37 PM

    Hi,

    I checked your account/username rosemaraney  but I did not find issue with the account login. The account is active and available.

    Were you not able to login to the account at https://www.jotform.com/login ? Was there any error message you see when trying to login? Let us know.

    If you forgot your login password, you can reset it using the 'Forgot Password' link in the login page. The reset instruction will be sent to your email so you can reset the password.

    Let us know if you are still not able to login.