I made a change to one of my forms then published it, but need to make a correction I cannot sign in.

  • Rosemary Aney
    Asked on June 30, 2016 at 9:38 PM

    Can't sign in to my account to make a change to a form after I made a chane to it earlier today.

  • jonathan
    Replied on June 30, 2016 at 11:37 PM

    Hi,

    I checked your account/username rosemaraney  but I did not find issue with the account login. The account is active and available.

    Were you not able to login to the account at https://www.jotform.com/login ? Was there any error message you see when trying to login? Let us know.

    If you forgot your login password, you can reset it using the 'Forgot Password' link in the login page. The reset instruction will be sent to your email so you can reset the password.

    Let us know if you are still not able to login.