Google Spreadsheets: Spreadsheet is not update when there is a new submission

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    Asked on July 01, 2016 at 02:20 AM


    One of our forms has been integrating with a Google spreadsheet fine until today, new submissions are no longer appearing on the spreadsheet.  I've tried integrating it with a new sheet but still doesn't work.

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    Answered on July 01, 2016 at 04:53 AM

    Thanks for reporting this to us. There has been an issue on our end regarding this. Our development team are looking now on this issue. We will inform you on this thread any updates to the issue. Sorry for the inconvenience.


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    Answered on July 01, 2016 at 07:03 AM

    This is now fixed. Your Google spreadsheet should now update normally as usual.

    However, submissions made before the fix might not be added on the sheet so we suggest to re-integrate your form to Google spreadsheet to sync all your form submissions data.

    If you have further questions, let us know.