Reached 1000 requests

  • unitedflowerdelivery
    Asked on July 1, 2016 at 10:48 AM

    Why am I getting an email telling me that I have reached 1000 requests when I have only received 2 actual filled out forms from clients?

    Page URL: http://www.gift-basket-connection.com/orderform.htm
  • David JotForm Support Manager
    Replied on July 1, 2016 at 12:38 PM

    Don't worry, this has nothing to do with you form submissions limit.

    This was reached by the apps or APIs being used in your My Account section. https://www.jotform.com/myaccount/api 

    Reached 1000 requests Image 1 Screenshot 20

    It seems like the Back-Up app was the one doing a lot of API calls. This was the reason you got a notification about the API limit reached.

    The API Key limits reset every day midnight EST.

    These are the daily limits per account type.

    Free: 1000

    Bronze: 10,000

    Silver: 50,000

    Gold: 100,000

    Let us know if you have more questions, we will be glad to assist you.