What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Reached 1000 requests

    Asked by unitedflowerdelivery on July 01, 2016 at 10:48 AM

    Why am I getting an email telling me that I have reached 1000 requests when I have only received 2 actual filled out forms from clients?

    Page URL:
    http://www.gift-basket-connection.com/orderform.htm

    email Getting filled
  • Profile Image
    JotForm Support

    Answered by BDAVID on July 01, 2016 at 12:38 PM

    Don't worry, this has nothing to do with you form submissions limit.

    This was reached by the apps or APIs being used in your My Account section. https://www.jotform.com/myaccount/api 

    It seems like the Back-Up app was the one doing a lot of API calls. This was the reason you got a notification about the API limit reached.

    The API Key limits reset every day midnight EST.

    These are the daily limits per account type.

    Free: 1000

    Bronze: 10,000

    Silver: 50,000

    Gold: 100,000

    Let us know if you have more questions, we will be glad to assist you.