What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email notifications not being sent to email address.

    Asked by babynest on July 01, 2016 at 01:41 PM
    Your emails aren't coming to my inbox anymore, neither are the auto notifications.  Do you have any insights for this happening?
    emails email notification not received
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    JotForm Support

    Answered by Mike_G on July 01, 2016 at 01:48 PM

    We would like to apologize for any inconvenience.  I have checked the previous threads you have created and found out that your concern was already addressed by one of my colleagues on this thread:

    https://www.jotform.com/answers/874027

    If you have any other questions or concerns, please feel free to contact us anytime. 

    Thank you.