I am being charged monthly for a subscription that I cancelled a few months ago. Please advise.

  • Natalie
    Asked on July 1, 2016 at 1:46 PM
  • Kiran Support Team Lead
    Replied on July 1, 2016 at 3:15 PM

    I'm not able to find any accounts registered with this email address. Please provide us with the account username or the email address used to register your JotForm account so that we can locate your account and help you with the billing information. If you have the login information of the account, we request you to login to that account and place the request. Or you may need to verify the account ownership before we proceed further. 

    We will wait for your response. Thank you!