What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I don´t get an email when there is a new submissionAsked by Bestyrelsen on July 01, 2016 at 02:38 PM
Everything has worked perfect until now.
For some unknown reason I dont get an email, when someone has filed the formula.
In jotform I can see the submission.
It is very important that I get an email, because I normally dont check submissions in jotform ??
Look forward to your answer.
I can inform you, that the last submissions I got was in the end of may 2016. Submissions i june and july are not forwarded to my email.
Tanja Larsen, boardmember in Ejerforeningen Aahaven
I checked our email logs for the address in your form and they have indeed been failing. It looks like your address was rejecting the emails as spam. When enough were rejected, it resulted in your address being placed on our bounce list to prevent further rejected emails.
I removed your address from the list and the notifications should attempt to send once again. For more information on how to prevent this from happening again in the future, please see the following guide:
Thanks for the quick respons... Have a great day.
Den 1. juli 2016 kl. 21.31.27 +02.00, skrev JotForm :