What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You are using our email@example.com sender email and apparently, this has been reported as spam by some of our users which is causing the email to appear in our list of bounce list. I've fixed this already so you should now get the emails for new submissions.
If you are still not going to receive the form emails, I would suggest doing the following:
1. Switch your sender email to firstname.lastname@example.org.
2. Add email@example.com to your safe sender/contact list.
3. Whitelist our list of IP Addresses and Sending Domains (https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses).
Lastly, please check the following helpful guide related to the email problems: