What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need the "BCC-recipient" because of using the dropbox feature of Caps

    Asked by internetfiliale on March 26, 2012 at 11:58 AM

    I need the "BCC-recipient" because of using the dropbox feature of CapsuleCRM (works like Highrise).

    You should provide this generally.

    Thanks a lot.



    This is a re-post of a comment on Send Notifications to Multiple Recipients

  • Profile Image
    JotForm Support

    Answered by liyam on March 26, 2012 at 12:41 PM

    Thank you for posting, internetfiliale.  What I can suggest to you is create a new email notification from your email alert settings, when editing your form.  This way, it can send a separate email without including it to the list of your recipients.

    To add an new notification:

    1. Click on "Setup and Embed" tab on the form builder toolbar
    2. Click on "Email Alerts"
    3. Click on "Add New Email"
    4. Select "Notification" and click "Next"
    5. Continue with the wizard

    Please let us know if you need further assistance on this matter.

  • Profile Image

    Answered by gauntfly on May 28, 2012 at 11:33 PM

    A new notification is not a BCC though. It would be nice to have a bcc wherein you will see the sender and recipient. If you will add another notification, you won't see the firtsh recipient.

  • Profile Image
    JotForm Support

    Answered by liyam on May 29, 2012 at 12:06 AM

    Thank you for your reply, gauntfly.

    I will submit a feature request to the development team for this feature.  Unfortunately, I cannot guarantee that this can be developed immediately as the developers are pretty busy working with updates and developments that are already in the pipeline.

    But as soon as we have updates, rest assured we'll let you know.

    Thanks.

  • Profile Image

    Answered by gauntfly on June 06, 2012 at 11:14 PM

    Thanks.

    I need this because of the CRM we use. The sender and the recipient must be preserved so that the communication for the contacts are accurate.

    Will still be using Jotform. We just need to manually send the email to the bcc recipient, which is OK, for now.