What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I get the error "Form not found"

    Asked by silkeys on July 02, 2016 at 12:59 PM

    I get the error "Form not found" on all my forms right now?

    Page URL:
    http://form.jotform.com/form/12530315240

    My Forms all right
  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 02, 2016 at 07:20 PM

    I have checked your account and it is currently suspended, it is because of this form http://www.jotformeu.com/form/61826031371348 

    When an account is suspended it is because forms in the account has been flagged as phishing, this is because they are asking for info that is not allowed at JotForm and they go against our terms.

    However, this does not seem to be the case in your form and I have un-suspended your account now and your forms should start to work again as normal.

    I would also however to always have in mind our terms so you avoid your forms to be suspended due to a violation of it.

    Please do let us know if you need more help, we will be glad to assist you.