What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is disabled automatically

    Asked by StoicBread on July 02, 2016 at 01:15 PM

    Please view it here:

    https://form.jotform.me/61835202538454

    I hope it will be fixed soon.

    form is disabled JotForm
  • Profile Image
    JotForm Support

    Answered by Boris on July 02, 2016 at 07:18 PM

    Your account has gotten suspended by our automated Phishing Detector tool. I see that your form 61834350573456, named Review Form, was asking for passwords:

    Collecting passwords, or any type of login credentials, is considered a phishing activity and is against our terms:

    https://www.jotform.com/terms/

    Your other form 61835202538454, named Staff Form for Voyage Through Worlds, had a similar violation:

    The offending form fields have been removed from your forms, and your account has been reactivated. Please simply refrain from adding such fields to your forms in the future, and your account should remain in good standing.

    If there is anything else we can help you with, please let us know.