What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    integration configuration error

    Asked by Tashism on July 03, 2016 at 01:49 PM
    configuration error
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    JotForm Support

    Answered by liyam on July 03, 2016 at 02:16 PM

    Hello Tashism,

    If you are referring to the Paypal Pro error in your account, please check your billing agreement in your Paypal account if it has been disabled or is inactive. You should enable your PayPal Payment Pro in your account.

    If you have not yet enabled your account, login to your Paypal Pro account, click Profile and search for the option Upgrade to Pro in the dialogue box.

    You may also want to contact Paypal Support regarding this concern.

    If you have further questions, please do let us know.

    Thanks.