What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to show unanswered fields in PDF download

    Asked by abcmanagement on July 04, 2016 at 11:45 PM

    I searched the forum about the subject, it showed "preference, advanced, show/hid", but jotform changed the preference, I could not find "show/hid under preference.

    Perference look totally different in my form. What did I do wrong?

    Page URL:
    https://www.jotform.com//?formID=33406202693954

    unanswered unanswered fields PDF download
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    JotForm Support

    Answered by Welvin on July 05, 2016 at 02:10 AM

    You have to uncheck the "Auto Hide Empty Fields" option in the form submissions page settings:

    https://www.jotform.com/help/269-How-to-view-Submissions