What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to receive submissions in plain text rather than HTML?

    Asked by cheekyadam on July 05, 2016 at 11:51 AM

    We are having a new database developed which will be receiving its info direct from jot form submissions. 


    Is there a way to receive submissions in Plain Text rather than HTML? 

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    JotForm Support

    Answered by Jan on July 05, 2016 at 01:52 PM

    It is possible to receive a plain text email notification. However, this option is only available in the old user interface. Please follow the steps below:

    1. Add a string "&old" in the Form Builder's URL. Here's an example:

    2. Now, click the "Emails" button and select the Notification.

    3. In the email editor, click the "Switch to Text Mode" button. After that, click the "Finish" button.

    4. Please open your form and do an actual submission to verify it works or not.

    You can go back to the new user interface by adding the string "&test" to the URL.

    Hope that helps. Thank you.