What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Notifications not containing some fields of my form

    Asked by jwfieren on July 06, 2016 at 10:00 AM

    I ask for 



    Suburb and postcode.


    I receive responses




    Suburb and postcode are left blank

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on July 06, 2016 at 11:38 AM

    I have tested your JotForm and see that the notification is displaying the Suburb and Postcode fields normally. Were you able to fix the issue on the notification email?


    If you are still experiencing the issue, please let us know. We will be happy to help.