What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I recently created my first form. When I log in, it is gone! I tested the form link from another source and it still works but form is gone from accou

    Asked by Chris  on July 06, 2016 at 05:11 PM
    form link source and another
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    Answered by victor on July 06, 2016 at 06:12 PM

    I was able to locate your form. It seems that you did not create an account when creating the form. It has been placed in a guest account, which can only be recovered using the same device and browser used in the first place.

    I recommend you create a free account with as. When you create the account with your email, the form will automatically be place in your new account.

    Please let us know if you have any other questions or require more assistance.