Dropbox integration not working

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    Asked on July 06, 2016 at 08:19 PM

    My Dropbox integration is not functioning on two of my forms. One has been working for about ten days. The other I just created today.

    I have removed and added the integration and I am still not getting the files to my Dropbox folder.

    Any help would be greatly appreciated.

    New one just created today:


    Existing form:


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    Answered on July 06, 2016 at 10:18 PM

    I have tried integrating DropBox on one of my forms and see that the integration is working fine at my end.

    Are you still experiencing the issue sending the files to DropBox? Could you test it once again and let us know if the issue still persists? We will be happy to assist you further.

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    Answered on December 09, 2016 at 05:32 PM


    I am experiencing the same issue of the integration not working. The submissions to my form have been syncing with dropbox correctly for two months, but has stopped working. How to proceed?


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    Answered on December 09, 2016 at 08:08 PM


    In order to assist you better I have moved this to another thread, it can be found here: https://www.jotform.com/answers/1008155 

    We will assist you there as soon as possible.