Form Disabled

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    babysimba
    Asked on March 27, 2012 at 01:04 PM

    I have not used my free 100 submissions per month this month and my form is disabled. My form address is:

    https://secure.jotform.com/form/13000021369

    Thanks,

    Tara

  • Profile Image
    AtacanC
    Answered on March 27, 2012 at 01:16 PM

    A free account is limited to receive 100 regular submissions, 10 SSL submissions and 10 Payments (whichever comes first) per month. As i can see, you are using a secure form. In this case, you can receive 10 SSL submissions per month. I've now deleted 6 SSL submissions from your submission count and reactivated your account. Please remember that we can only do it once.

    Tara, may i suggest you to change your secure form into a regular form? You just need to change your forms URL from https://secure.jotform.com to http://www.jotform.com.

    Feel free to contact us if you have any other concerns.