What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The login button on JotForm isn't working for me or my team members

    Asked by Ralph  on July 07, 2016 at 01:26 PM

    Hello,

    The login button on JotForm isn't working for me or my team members.

    We reset the password and changed it and that still didn't work.

    When we click the login button nothing happens, it's as if we didn't click anything at all.

     

    Thank you,

    Ralph

    login button
  • Profile Image
    JotForm Support

    Answered by Welvin on July 07, 2016 at 02:20 PM

    Can you please tell us how to replicate it? Is it by going to My Forms and clicking the login link? Is it through https://www.jotform.com/login page? Please note that I cannot replicate it for both of these login methods. Please check again and while doing it out, please check your browser console for related errors:

    http://www.wickedlysmart.com/hfjsconsole/

    Please take a screenshot of the console and post it here. You need to access this thread to upload the screenshots.

     

  • Profile Image

    Answered by Ralph  on July 07, 2016 at 02:46 PM
    Solved by going to My Forms in the footer and then using the pop-up login
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on July 07, 2016 at 03:58 PM

    That's great to know. Please contact us again if we can help in any way.