File Uploads: How to view image instead of downloading it?

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    Asked on July 07, 2016 at 02:59 PM

    Como visualizar las fotos en vista previa y no descargarlo en archivo adjunto en el explorador?

    Anteriormente las imágenes se abrían con una vista previa y ahora tienes que descargar el archivo adjunto para visualizar la imagen. Mepodrian apoyar a reversarlo por favor.

    Este es un link de ejemplo.
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    Answered on July 07, 2016 at 04:28 PM

    Thank you for contacting us.

    Could you please provide us with a bit more information on your inquiry? Would you like to show the image previews in emails, submission PDFs or somewhere else?

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    Answered on July 07, 2016 at 05:32 PM

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    Answered on July 07, 2016 at 07:03 PM

    Thank you for provided screenshot. The file download is considered as a default behavior in our system at the moment. Unfortunately, we do not have an option to switch the image file links back to the preview mode.

    I have forwarded a ticket to our developers to see if we can implement any solution to this. There is no ETA for when it can be implemented, but we will let you know if we have any updates.

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    Answered on August 11, 2016 at 10:14 AM

    Hola buenos días, este problema ya se había resuelto. Por alguna razón ya se esta presentando de nuevo estos 4 días me podrían apoyar nuevamente por favor. Muchas gracias.

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    Answered on August 11, 2016 at 11:52 AM


    The ticket escalated by my colleague is a feature request, the change depends on our developers if they see this fit or feasible in the current system. Unfortunately, it seems like this change will not be implemented anytime soon. 

    Perhaps you can try the alternative below:

    Would displaying the file upload image in your email body work as an alternative? If so, you can follow the steps below:

    1. In your File Upload field, enable the "Validate Image", if all the file uploads you have are images. 

    2. In the email alert template, add the "IMG:" in the file upload field tag.

    In my case, the field tag is {fileUpload}, I changed it to {IMG:fileUpload}


    3. When you receive the email alert, this is how it looks like:


    I hope that helps. We will still update you on this thread as soon as we hear any news regarding the feature request. Apologies for the inconvenience.