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bezaworksAsked on July 7, 2016 at 4:40 PM
Hi. I am not getting notifications from JotForm for this form that I set up yesterday: https://www.jotform.com//?formID=61873220943961
What did I do wrong?
~Joy
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David JotForm SupportReplied on July 7, 2016 at 6:10 PM
I checked our email logs for the address in your form and they have indeed been failing. It looks like your address was rejecting the emails as spam. When enough were rejected, it resulted in your address being placed on our bounce list to prevent further rejected emails.
I removed your address from the list and the notifications should attempt to send once again. For more information on how to prevent this from happening again in the future, please see the following guide:
https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues