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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to customize "Thank You" message?

    Asked by kranai on July 08, 2016 at 06:30 AM
    2. I have a "Thank You" message with name of person who fill the form and company name as part of the message. Each time I submit this form I am getting the standard "Thank You" message and not the one I have. Do I need to set something to do get this effect?
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 08, 2016 at 06:40 AM

    I have tested your form and it seems that you were able to resolve your issue. Name that was entered inside of the form and your company name are shown on Thank You page when form is submitted.

    Are you getting different result when you form is submitted?

    Let us know if you need further assistance. 

  • Profile Image

    Answered by kranai on July 08, 2016 at 07:05 AM

    Hi

     

    I tested again..yes it seems to work now. For some strange reason the last time I tried I only say the standard "Thank You". 

    Any issue resolved ...thanks alot

    rgds

    wish

  • Profile Image

    Answered by kranai on July 08, 2016 at 07:25 AM

    Hi

     

    One last question on this: the way the form is setup with regard to the auto responder

    1. will the person who fill the form get an email showing what he has filled and confirming his registration ?

    2. email will also be sent with the information as notification to 2 different people (I have set two emails ids in the notification box) 

     

    I just want to know if above 2 assumptions I made are correct with my form.

    rgds

    kish

     

  • Profile Image
    JotForm Support

    Answered by Kiran on July 08, 2016 at 09:34 AM

    Thank you for your confirmation that the issue with Thank you page is now resolved. I have moved your other question to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/878286

    Thank you!