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  • Profile Image

    Dynamic Dropdown widget: does not show in mobile devices.

    Asked by acase on July 08, 2016 at 12:38 PM

    On mobile devices using internet explorer and google chrome the Ticket Type box is not appearing or freezing the form and keeping it from being edited or submitted.

    Page URL:
    https://form.jotform.com/53014566289965

    dynamic drop down freezing drop Mobile and devices
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    JotForm Support

    Answered by BDAVID on July 08, 2016 at 02:10 PM

    I can see what you mean:

    After further testing, I can tell that the Dynamic Dropdowns widget is not mobile responsive:

    I tested it in Iphone 5, 6, and 6Plus through Chrome and Safari, but none of those worked.

    I will forward this to our widgets team, you will be updated via this thread, when this gets fixed.

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    JotForm Support

    Answered by TitusN on July 21, 2016 at 01:35 AM

    Its fixed - you should now be able to access the dropdowns on mobile devices: 

    Please check - let us know.