What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Kloudless File Upload Widget: It is not reverting back to its original size after closing app choices window.

    Asked by kekay on July 08, 2016 at 10:09 PM

    Wow! That was fast. I've tried the steps you provided and they're great, It's doing what it's supposed to do.

    I do have one more question though. There's another widget in my form and it allows me to upload files from different apps. With the wide range of app choices, it also exceeds the form width. I think that's okay but what I don't like is that the Upload Files window/button doesn't go back to its original size when you X out of it. Here's a screencast of my problem.

    https://goo.gl/hnRad9

     

    I'd really appreciate it if you could help me again with this one.

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    JotForm Support

    Answered by Kevin_G on July 08, 2016 at 10:33 PM

    I have checked the widget and it seems like a bug since the window that appears to select the app you want to use to upload your file does not seem to be affected for the injected code, as my colleague did in the another thread with another widget. 

    I can see that width and height properties are being set with custom JavaScript codes and they are overwriting the injected code. 

    I will escalate this thread to our second level and our developers will take a look into the issue.

    We will let you know via this thread once the issue is resolved. 

     

  • Profile Image

    Answered by kekay on July 09, 2016 at 02:35 AM

    Thank you! :)

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    JotForm Support

    Answered by TitusN on September 13, 2016 at 07:44 AM

    The widget is now fixed - the frame should resize and show the uploaded file URL/s. 

    Open the widget in the builder, open the wizard and click "update" to get the newest version of the widget.

    Give that a try and let us know.