What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot login

    Asked by rosie on July 09, 2016 at 09:06 AM

    I press the button but nothing happens. Please help?

    unable to login can't login cannot login login problems login
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    JotForm Support

    Answered by John_Benson on July 09, 2016 at 01:48 PM

    May I know what browser you're using? Can you please try using another browser to verify if the issue is only happening in 1 browser?

    Try logging in using this URL: https://jotform.com/login. Please make sure that you entering the correct login credentials.

    Lastly, please try clearing the cache of your browser.

    Also, your email address is in the bounce list. I have remove you from the bounce list so that you'll be able to receive notifications from us.

    Hope that helps. Thank you.