Form Templates: Cannot create forms from templates

  • davida1992
    Asked on July 9, 2016 at 2:17 PM

    Either getting "getting form data..." and nothing happens or when i try to load the preview, getting:

    Error connecting to MongoDB server: Failed to connect to: mongo1:27017: Connection refused

  • Support_Management Jotform Support
    Replied on July 9, 2016 at 3:05 PM

    Just to confirm, are you still having this same issue? I tried some random templates and wasn't able to reproduce the problem.

    Form Templates: Cannot create forms from templates Image 1 Screenshot 20

    Can you please give it another try and let us know if the problem persists? Also, kindly tell us the name of the template you're trying to use so we can try that exact template from our end.