Why PDF is not attached when testing email using the "Test Email" button?

  • nfparham
    Asked on July 10, 2016 at 11:32 AM

    I have my email notifications set up to send a PDF along with the submission, however, when I send a test email to myself, I do not get a PDF.

  • Kevin Support Team Lead
    Replied on July 10, 2016 at 11:47 AM

    When you test your email notification it will not have attached the PDF file, you will need to test your email with a real submission. 

    Please try submitting your form and you should receive the PDF attached; however, if you don't, please let us know, we will be glad to further assist you.