What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    It says my account has been suspended due to Phishing. I do not understand, It has not even been posted publically just on a private url

    Asked by Sonja on March 28, 2012 at 08:19 AM

    Please let me know why my account has been suspended.  I have not even posted it. It is on a website in a private folder for testing. or atleast it was.  Thank youSincerelySonja McDowell

    Page URL:
    http://www.intouchproductions.net/new2012/quick%20contact%20form.htms

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Goldo on March 28, 2012 at 08:29 AM

    Your account was automatically suspended by our phishing tool as maybe one of your forms looks suspicious.  However, I have unsuspended the account and everything should be back to normal.

    Thanks for understanding.

  • Profile Image
    JotForm Support

    Answered by mliz on March 28, 2012 at 08:31 AM

    In addition to what Goldo answered please also delete the Login Form, such forms can not be created in JotForm since we do not have membership feature. This will trigger our Phishing filter and will end up autosuspending your account again.

    Thanks!