Jot form won't allow me to click the 'Emails' button

  • BookingsCoexist
    Asked on July 11, 2016 at 11:25 AM

    The 'Emails' button next to 'Thank you' and 'Publish' is not responding. This has been ongoing for months now. It is really important that i am able to send a simple auto reply to customers when we receive their form. Are you able to fix this please or give me some advice about what i can do differently?

     

    Many thanks,

    Emily

  • Irshad
    Replied on July 11, 2016 at 1:09 PM

    I just checked your account, and I was able to click on "Emails" button. I tested it in Firefox, and Google Chrome browser. Please check the screenshot:

    Jot form wont allow me to click the Emails button Image 1 Screenshot 20

     

    I would suggest you please try to clear your Browser's cache, or try to check it in another Browser. 

    If you still face any issue, or need further assistance, please let us know.

    Thanks