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    Plain text emails

    Asked by barefoottours on July 11, 2016 at 04:22 PM

    I use the thank you page and notification emails to compile code onto a template for pages I'm making. I used to have the option to do a plain text verion of the email that would not try to render the code but I'm having trouble finding where that setting is now. Can you please help me make my emails come through as plain text instead of rendered HTML?

    plain text email notifications
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    JotForm Support

    Answered by Jim_R on July 11, 2016 at 04:54 PM

    Sorry for the confusion, yes we did have that option before with the old UI. With the new Email Wizard though, the option was removed BUT you can still use Plain Text emails. Here's our guide on How-to-Have-Text-Only-Message-Format-in-Email 

    As an added tip, you may still use the old Email  Wizard UI and access that previous option to use plain text format by appending &old to the URL. Here's a short clip showing how: