What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The background on my form is not showing up

    Asked by Michael Schneider  on July 11, 2016 at 10:04 PM

    I am having problems with JotForms.  Specifically, the background on my form is not showing up anymore.

    I don't have a clue why.

    Please let me know if there is chat session capability and how to get to it.



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    JotForm Support

    Answered by Kiran on July 11, 2016 at 11:11 PM

    Unfortunately, we are not offering telephone support at the moment. This support forum is our primary support. Please be noted that your questions through this support forum will be answered in a timely manner. We do have chat support, but it is enabled only when we have manageable traffic to the support forum. 

    I believe that you are referring to your JotForm titled "Welcome to the Chicago Blitz Registration Site". I have cloned your JotForm to my account and see that there is no background image set on the form. If you want to set any background image to the form, you may set it from the Form Designer. Please see the video tutorial below that can help you with having background images on the form.


    You may be also interested in taking a look at our other tutorials to work with the Form Designer that can make your JotForm look better.


    Hope this information helps! If you are referring to something different, please let us know. We will be happy to assist.