What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform is opening really really slowly and not showing the usual graphics...

    Asked by psmiley on March 28, 2012 at 01:37 PM
    Is there some type of maintenance going on that maybe causing this? If so could you sent out a email blast that maintenance is happening and may interrupt or slow down your form or site access? Since 11:00am I have tried to open this form on 4 different computers in 3 different browsers and I am just now getting this one to open properly at 1:35pm. Very frustrating when I have forms that need adjustments etc. I cannot specify a form because I have not been able to login in to see my forms.
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    Answered by gori-mathew on March 28, 2012 at 02:03 PM

    Hello;

    Please use form.jotform.com on your form code. That should load much faster.

    If the problem continues please post the URL of the page so we can take a look. 

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    Answered by invoice on August 22, 2012 at 03:18 PM

    Just had the same problem on August 22, 12:15pm, PST.

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    Answered by gori-mathew on August 22, 2012 at 04:46 PM

    Hi, Apologizes for inconvenience caused to you.

    We have opened  a ticket on this issue and alerted our higher level support team. We hope to know shortly what would be the issue.

    See the ticket link below.

    http://jotform.com/answers/122731-Is-your-site-down?entrymessage=10732640770