The field "check to be mailed" disappeared

  • sisters7
    Asked on July 12, 2016 at 1:25 PM

    https://jotform.com//?formID=61477497499175

    In preview, the "amount due" gets carried to credit card payment field immediately. The option for registrants to select "check to be mailed" is missing.

  • Elton Support Team Lead
    Replied on July 12, 2016 at 1:37 PM

    The "Check to be mailed" is connected with 2 HIDE conditions.

    The field check to be mailed disappeared Image 1 Screenshot 20

    I think these conditions are also conflicting so I suggest to exclude the "Check to be mailed" on the first condition. That should resolve the problem.

    If you need further assistance, let us know.