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    Advanced Color Picker widget is not recording default value

    Asked by travisgideonwong on July 13, 2016 at 02:38 AM


    Need your help. 

    I am currently doing up a form https://form.jotform.me/61801731113443 where the second form requires users to select the colors required for an app setup. 

    I noticed that a default color #000000 is in each Advanced Color Widget field, but when I submitted the form, that data is reflected as FALSE instead of #00000. I am seeing this as an issue as in this specific situation, the users may well have #000000 as their default branding color, and will not consider selecting the color again if the correct colour is already prepopulated. 

    Can you help?



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    Answered by Boris on July 13, 2016 at 06:30 AM

    Thank you for letting us know, Trav. I have cloned your form into my account for testing, and I could replicate the issue you are experiencing - when default value in Advanced Color Picker widget is left untouched, it results in an empty value being recorded on your submissions.

    I have forwarded this as a bug report to our developers, so it can be improved to correctly record even the default value. Unfortunately, we can't give you any estimates regarding when this might be resolved by our developers, as they already have a lot of scheduled work on their hands, but we will let you know through this support thread as soon as it is fixed.

    Thank you.

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    JotForm Support

    Answered by TitusN on July 21, 2016 at 04:01 AM

    We've fixed it. 

    Only the value on the color picker will be saved as a submission value. 

    Please check, and let us know.